All payments are non refundable. If you need to reschedule I must be notified at least 24 hours in advance. You will only get one time to reschedule, any additional rebooking will constitute in a loss of initial payment amount and another deposit amount will be required.  When booking, the time that you book is the time that the session starts. You may not arrive early to use the studio to get dressed, do hair or makeup. Example: If you book a 3 hour shoot at 1:00pm the shoot time begins at 1:00pm. If there are any delays in the shoot start time on your behalf or anyone who is apart of the shoot on your behalf (models running late, hair or makeup taking longer than expected) that time is not made up, meaning if the said shoot time is 1:00pm but your team isn't prepared to shoot until 2:00pm the shoot time (which is 3 hours) does not start at 2:00 pm, it started at 1:00.